About
How Water Damage Restore works
Water Damage Restore connects homeowners with independent local restoration contractors. It is a referral service: it does not employ crews, own equipment or perform restoration work.
Call to be connected with an independent restoration contractor. Water Damage Restore is a referral service and does not perform the work.
What happens when you call
Your call is routed to an independent contractor who serves your area and handles the type of damage you describe. Connection depends on contractor availability. The contractor, not Water Damage Restore, assesses the damage and sets the scope of work, schedule and price.
Who can call
Homeowners, landlords and property managers with authority to approve work on a residential or small commercial property.
What the referral covers
Water damage restoration, water removal and extraction, structural drying, flood cleanup, burst pipe cleanup, basement and crawl space water, sewage (biohazard) cleanup, mold removal, and fire and smoke damage restoration.
What it does not cover
Drywall repair and rebuilding, flooring and cabinet replacement, mold testing or inspection, plumbing leak detection, and insurance-only questions.
Your responsibility as the homeowner
Contractors are independent businesses. Verify that the contractor you hire holds the license and insurance required for the work in your state, get the scope in writing, and keep copies of moisture readings and photos.
About the local data
City pages publish figures from the U.S. Census Bureau, NOAA National Centers for Environmental Information, FEMA and the U.S. Geological Survey, with links to each source. Figures that could not be sourced are left out rather than approximated.